1. Placing Orders:
   • Orders are placed through our website www.anka-textile.com. By completing the payment process, you confirm your purchase intention.
2. Product Availability:
   • Product availability is subject to change. If an item is not available after placing your order, we will contact you to offer exchange or refund options.
3. Prices and Payments:
   • All prices are in the specified currency and may be subject to change. Payments are made through secure methods, such as credit cards. Shipping costs will be calculated during checkout.
4. Order confirmation:
   • You will receive a confirmation email after placing your order. Be sure to review all details and contact us immediately if there are any errors.
5. Shipment:
   • Realizamos envíos nacionales e internacionales. Los tiempos de entrega y costos variarán según la ubicación. Te proporcionaremos un número de seguimiento una vez que tu pedido sea enviado. Los envios a península son gratuitos.
6. Returns and Exchanges:
   • Anka Textil ofrece una política de devoluciones sencilla. Si no estás satisfecho con tu compra, contáctanos dentro de los 5 días posteriores a la recepción del producto y te proporcionaremos instrucciones para el retorno o cambio. Los gastos de devolución (10€), corren a cargó del comprador. Una vez recibido el producto, procederemos con el reembolso total.
   • In case of an erroneous or defective order, Vajillas Elegantes will collect your package and assume the shipping and return costs. In this way the item will be sent again, if there is stock or otherwise the full amount of the order would be refunded.
7. Warranty:
   • All of our products are backed by a quality guarantee. If you encounter any problems with your purchase, please contact us for assistance.
8. Personal information:
   • By making a purchase, you agree to our use of personal data in accordance with our privacy policy. We guarantee the confidentiality and security of the information provided.
9. Modifications to the Conditions:
   • We reserve the right to make changes to these conditions at any time. The changes will be effective upon publication in www.anka-textile.com.
10. Contact:
    • For any questions or clarifications about our purchasing conditions, do not hesitate to contact us through info@vajillaselegantes.com or through the contact page on our website.

By making a purchase at Anka Textil, you accept these conditions. We thank you for choosing us and we are here to ensure that your shopping experience is satisfactory.